The operator's playbook: Opinions and thoughts from the QED collective

Based in San Francisco, Victoria is part of the early stage domestic team with a focus on fintech investments.

Based in Bangalore, Jayakrishnan will support QED’s early and growth-stage fintech investments across India, Southeast Asia and the broader APAC region.

The future of fintech customer service isn’t about who has the most human-like bot; it’s about who has earned the right to let that bot actually help you.